Everything at a Glance

From careful packaging to returns: here is everything you need to know about receiving your order.

Delivery and Returns

Delivery Time

Aubry Nº1 카드 홀더는 현재 사전 판매 중입니다. 주문하신 제품은 약 4주 후에 발송됩니다. 발송되면 배송 추적 정보가 담긴 이메일을 보내드립니다.

Shipping Costs

Shipping costs for your country are shown at checkout before you place your order. There are no hidden fees.

Destinations

All countries we deliver to can be selected at checkout. If yours is missing, please write to us.

Packaging

Your order is carefully packed so that it arrives exactly as it left the atelier.

Returns

You may withdraw from your purchase within 14 days of receipt. How returns work and who bears the return costs is set out in our refund policy.

Refunds

Refunds are issued to the original payment method no later than 14 days after we receive your withdrawal. We may withhold the refund until the item has been returned to us.

Exchanges

Simply send us a short message via the contact form and we will find the easiest solution together.

Any Questions?

We are happy to help.

Contact Client Services