Everything at a Glance

From careful packaging to returns: here is everything you need to know about receiving your order.

Delivery and Returns

Delivery Time

Aubry Nº1 卡夾目前開放預購。訂單預計約 4 週後出貨。出貨後,您將收到附有物流追蹤資訊的電子郵件。

Shipping Costs

Shipping costs for your country are shown at checkout before you place your order. There are no hidden fees.

Destinations

All countries we deliver to can be selected at checkout. If yours is missing, please write to us.

Packaging

Your order is carefully packed so that it arrives exactly as it left the atelier.

Returns

You may withdraw from your purchase within 14 days of receipt. How returns work and who bears the return costs is set out in our refund policy.

Refunds

Refunds are issued to the original payment method no later than 14 days after we receive your withdrawal. We may withhold the refund until the item has been returned to us.

Exchanges

Simply send us a short message via the contact form and we will find the easiest solution together.

Any Questions?

We are happy to help.

Contact Client Services