Everything at a Glance
From careful packaging to returns: here is everything you need to know about receiving your order.
Delivery and Returns
Delivery Time
The Aubry Nº1 Cardholder is currently available as a pre-sale. Please allow approximately 4 weeks for your order to be shipped. Once your order ships, you will receive an email with tracking details.
Shipping Costs
Shipping costs for your country are shown at checkout before you place your order. There are no hidden fees.
Destinations
All countries we deliver to can be selected at checkout. If yours is missing, please write to us.
Packaging
Your order is carefully packed so that it arrives exactly as it left the atelier.
Returns
You may withdraw from your purchase within 14 days of receipt. How returns work and who bears the return costs is set out in our refund policy.
Refunds
Refunds are issued to the original payment method no later than 14 days after we receive your withdrawal. We may withhold the refund until the item has been returned to us.
Exchanges
Simply send us a short message via the contact form and we will find the easiest solution together.